At Sustain Therapy we don't believe in prescribing a block of 6 treatments before we've even met you and assessed your needs. As a general rule, if you present with an injury you will likely need a few sessions to aid a quicker recovery, but we like to treat you and then assess if further treatments are needed.

We do offer a 10% discount for block bookings of 4 or more treatments which are ideal for those that like to have a maintenance treatment once or twice a month- just ask.

Appointments which are cancelled with less than 24 hours notice are subject to the full payment. However, if we can fill that appointment you won't incur the fee so do let us know asap if you can't make it as we always have a waiting list and more often than not we can get it filled. 

Failure to turn up for your appointment without any notice will incur the full treatment fee. 

It's a common misconception that sports massage will always hurt. In fact there are many techniques used in this treatment which use very little pressure yet are highly effective. Your therapist will let you know what you will likely experience once they have assessed your needs. You may be advised that bruising is possible or that you will feel sore for the next couple of days. 

In the clinic we accept payment by card, bank transfer and cash. We can also take payment via stripe online- just ask for an invoice.

We do! Which is why it's really important that if you need to cancel your appointment that you let us know asap so we can offer it to someone on the waiting list. 
if you cant find a suitable appointment just pop us an email and we’ll put you on the waiting list.

We do! We sell vouchers for all treatments or any monetary amount. These can be purchased in the clinic or online. We can also provide evouchers. 

The memorial car park opposite the gym is FREE for 5 hours Mon-Fri and FREE all day saturday. It is barrier controlled so it will take your license plate number upon entry. Alternatively there is a car park behind the gym, which is pay and display between 8am-6pm. 

We are based inside Anytime Fitness in Totton so just ring the doorbell at the front entrance and someone will let you in. If my clinic door is open just come on through, otherwise please take a seat in the waiting area by the vending machines.